Summary
- Automate repetition and explicit rules.
- Keep human confirmation for meaningful tradeoffs.
- The system should explain what it did.
The Right Boundary for Automation
Format conversion, repeated checks, and stable routing are good candidates for automation. When a task involves values, external communication, or irreversible change, the system should stop and return the choice to a person.
Let machines carry repetition and people retain direction.
Provide Understandable Context
Confirmation is more than a yes-or-no prompt. The system should explain the target, impact, and alternatives so a person can decide with enough context.
Keep Change Recoverable
Whenever possible, changes should be traceable and reversible. Recoverable design allows collaboration to become more ambitious without becoming reckless.